Effective Date: 06 April 2025

At Redflag, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and app.

1. Who We Are
Redflag is an AI-powered support tool that helps people identify harmful communication patterns in text messages and chats. We are based in Australia and committed to protecting your privacy in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

2. What We Collect
We only collect the information we need to provide and improve our service. This may include:
Personal Information: Your email address (if you sign up for our waitlist or contact us).

Anonymous Data: Analytics on how you use our website and app (e.g., pages visited, session length), collected via cookies or third-party tools like Google Analytics.

Uploaded Content: Any screenshots or text you upload to the app are processed by our AI system. These are not stored and are used only temporarily to provide feedback.

We do not collect names, phone numbers, or any identifying information unless you explicitly provide it.

3. How We Use Your Data
We use your information to:
Provide you with access to our AI tools
Improve and personalise your experience
Respond to your enquiries or support requests
Conduct anonymous analytics to improve our service
We will never sell your data or share it with third parties without your consent, unless required by law.

4. How We Protect Your Data
We take data protection seriously. We use secure server environments, data encryption, and access controls to keep your information safe. Any uploaded content is processed in real-time and automatically deleted. We do not retain message data.

5. Cookies and Analytics
Our site uses cookies and third-party analytics to understand usage patterns and improve performance. You can control cookies through your browser settings.

6. Your Rights
You have the right to:
Access your personal information
Request correction or deletion
Withdraw consent at any time
To exercise these rights, contact us at: [insert email address]

7. Third-Party Tools
We may use third-party services (e.g., analytics, cloud hosting) that process data on our behalf. We ensure these providers comply with strict privacy standards.

8. Children’s Privacy
Redflag is not intended for use by children under 13. If we become aware that personal information has been collected from a child without parental consent, we will delete it.

9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll update the “last updated” date at the top of the page. Continued use of the site means you accept any changes.

10. Contact Us
If you have any questions or concerns about this policy or how your data is handled, please contact us at:

Redflag
Email: hello@redflag.community